Refund Policy

Last updated: 2026-08-29

Damaged or incorrect items

Items that are damaged, defective, incorrect, missing parts, or materially different from their description are eligible for review. Include the order number, checkout email, an explanation, and photos or video of the item and packaging when the issue concerns damage, a defect, a wrong shipment, or missing contents.

Return method and fees

Returns are sent by mail and must be authorized before shipment. A free return label is included with the package. We do not charge a restocking fee. Do not mail an item back without approval.

Exchanges and refunds

Exchanges depend on available inventory. Once a refund is approved, it is processed to the original payment method within 10 days. A bank or card issuer may need additional time to post the credit.

30-day returns and exchanges

You may request a return or exchange within 30 days after delivery. We accept defective goods and non-defective goods, including requests caused by a change of mind, personal preference, or choosing the wrong item. Non-defective merchandise must be new, unused, in its original condition, and returned with original packaging, tags, and included accessories.

Contact

Email: regis20251979@gmail.com
Mailing address: 79 Wilson St, Agawam, MA, 01001, United States
Phone: 561-216-8891